In 1998, Nikolai Karpushin founded this business as a way to sell affordable fabric online in the United States and introduce people to a natural, timeless textile: 100% linen fabric.
Today, Fabrics-store.com has grown to have one of the largest inventories of European and US linen fabric online. We provide access to the finest linen fabrics at up to half the cost of our competitors because we work directly with our mills. That means fewer hidden fees and more fabric for you.
Why are we unique? We think that what you buy should help the world, not hurt it. Every one of our fabrics is environmentally friendly and no part of our production causes air, noise or water pollution. We only sell 100% natural fabrics and believe that wholesome fabric is the better alternative to today's synthetic textiles.
Our team is eager to help you and we hope you become a long friend of our creative community. You're awesome!
To inspire creativity and sell products that help the world.
What is Fabrics-store.com's relationship with Creative Work Media Inc.?
Fabrics-store.com is a division of Create Work Media Inc., an e-commerce startup incubator that focuses on textile e-commerce companies.
All orders are subject to prior sale. All delivery times will be confirmed by the Seller.
We would like to extend the best terms and conditions to our customers. If you are dissatisfied with
your purchase, please request a Return Goods Authorization (RGA) within 30 days from receipt of goods.
An RGA may be obtained by calling Customer Service Department at 1 888-LINEN54 (1 888 546-3654) from 9:00 a.m. to 5:00 p.m.
Fabrics-store.com makes no representations or warranties, whether express or implied, as to the suitability and merchamtibility of offered merchandise. Due to the nature of linen goods, slubs, picks and chaff are inherent in the fabric. These are not considered defects.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• To administer a contest, promotion, survey or other site feature
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'My Account' page.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.fabrics-store.com/first.php?goto=concierge&terms=1.
This policy was last modified on 01/21/2013
ATTN: Web Team
7215 Santa Monica Blvd. West Hollywood, CA 90046 US
ask @fabrics-store.com 1 (888) 546-3654
All shipping rates are determined by the weight and location of the order.
To view what the cost of your order will be, follow these easy steps:
1) Once you are done selecting your fabric, proceed to the Shopping Cart page. You can get to the Shopping Cart by clicking the “View your cart” link found at the top right corner of the page.
2) When you are on the Shopping Cart page, review your order and make sure the quantity selected is correct. If it is not, you can make necessary changes here. Make sure you click “Update Quantity” if any changes are made.
3) After reviewing your Shopping Cart, follow the orange “Proceed To Checkout” button located directly below the cart.
4) You will be taken to the “Review Your Order” page. Here you can edit your Shipping and Billing information, as well as enter any promotional codes you may have.
5) Make any necessary changes and then proceed to the “Shipping Options” located right below the Shipping Address.
6) Select what shipping option you would like to purchase. The changes will be updated automatically and you can view the total cost of your order by looking at the “Order Summary” box located in the top right corner.
7) Finally, once you have reviewed all of your information, click “Place Your Order” and get ready to receive your fabric!
For standard shipping, please allow 24 - 48 hours for processing and cutting of your order. All of these estimates are not inclusive of the day you place your order:
UPS Ground takes 5 Business Days.
UPS 3rd Day takes 3 Business Days.
UPS 2nd Day takes 2 Business Days.
UPS Next Day takes 1 Business Day.
USPS Priority takes 3-5 Business Days.
Business Days are defined as weekdays, Monday-Friday, 9am – 4pm Pacific Standard Time, excluding Saturday, Sunday and Holidays.
Expedited Example: If you place an order for Next Day Shipping on a Monday afternoon, the order will leave our warehouse on Tuesday, and arrive to you on Wednesday.
Most orders ship via UPS, and typically, the longest it will take is 5 days from the day after you place your order.
All Free Samples are shipped free of charge via United States Postal Service. This can take between 1-7 business days and cannot be tracked.
We also carry a variety of Swatch Cards that are shipped free of charge and can be tracked.
We ship all over the world! Your fabric can be shipped using UPS International Priority Service or the U.S. Postal Service Priority Mail depending on what you choose at checkout.
All in stock items are shipped within 2 business days. All goods are subject to prior sale.
Business days in transit from: West Hollywod, CA 90046